As is the case with most retail pharmacists, I don't get a lunch break. Luckily, I work in a store that is allowed enough pharmacist hours for me to be able to sit down and eat my lunch (usually a sandwich) relatively uninterrupted. I'll still answer customer questions. I'll still pick up the phone if there's no one else around. However for the most part, I get about 10 to 15 minutes of relative peace. Then it's back to the grind again.
I'm not complaining about this at all. I'm used to it and perfectly fine with it by now. However, our full-time technicians do get a 30 minute lunch break (as they rightfully should). It just bothers me a little bit when our lead tech punches out for her lunch and then comes back to the pharmacy for her entire 30 minute break.
When the phone is ringing non-stop and a line is forming at the registers, it's a little annoying to look around for some help and see our lead technician just sitting down in the back balancing her checkbook and text messaging her friends. Sometimes, I just feel like yelling out, "I'm stuck on hold, and everyone else is at the registers. Can you please pick up the phone that has been ringing for the past 2 minutes?" Of course, I can't ask her to do that though because she's not officially at work during this time.
I'm not complaining about technicians getting lunch breaks. They deserve and should definitely get them. However, I just ask that they please find somewhere else to spend those 30 minutes. Go out to your car. Go to the store's breakroom. Just get the hell out of the pharmacy. If I'm working my ass off, and I see someone just sitting around doing nothing, I don't care that you're not officially on the clock. I'm going to be mad.
Maybe it would be different if our pharmacy was a little more spacious. However, because we're so cramped, there's absolutely no way that someone could sit down and do nothing for 30 minutes without being in the way. Our store has a nice break room. It's quiet, and I imagine it would feel much more like a break if you were out of the pharmacy for those 30 minutes.
It may be a tiny thing, but it would make me just a little bit happier.