Earlier this week, I faced a disaster situation. I came into work and 10 minutes after we opened, the second pharmacist called out sick. 30 minutes later, our lead technician called out sick. We were down 2 crucial employees and were in the midst of a busier than usual day. On top of this, one of our printers decided breakdown and our store's order was being delayed by our warehouse. Nothing was going right.
... Except I was lucky enough to have our pharmacy intern there. She just finished her 5th year of pharmacy school, and is working with us before starting her 6th year rotations. To say she did an incredible job on that day would be an understatement. She took all the voicemails, did almost all of the data entry, and helped the technicians and clerks whenever they had a question. She really freed me up to be able to check prescriptions, take the doctor calls, answer customer questions, and still get all of the prescriptions for waiting customers done in 20 minutes. Without our intern there, I would have had to do everything myself, and not only would I not have gotten a lot of work done, I would have been stressed out of my mind. Our intern quite literally saved my sanity on that day.
That's not even all she did though. She was only schedule for 5 hours because she had a doctor's appointment in the afternoon. Well, both of our late shift technicians also called out on that day, and our intern came back to work after her doctor's appointment and worked until close. She saved all of our asses on that day.
Afterwards, I told her that she did a really great job that day, and she expressed to me that she was really nervous about rotations and the fact that she was only a year away from being a pharmacist, but she still felt like she didn't know very much. I then ran down everything she did for us on that day, which pretty much included every pharmacist task except checking a prescription (which really isn't all that difficult). On that day, she wasn't an intern; she was a pharmacist, and she did a damn good job. She's so far ahead of where I was at that point that there's just no way this girl will be any thing but a great pharmacist.
I've worked with her for 3 years now, and each time she comes back after a semester in school, she quite noticeable knows more and is more confident than before. She's grown up from being an unsure P1 student to being a very competent soon to be pharmacist. It has been really nice to see her development, and it gives me pride and hope for the profession.
That's one thing I think I want to incorporate into our pharmacy in the future. After a couple more years of work, I'd love to act as a preceptor for students on rotation. I feel like I could provide a good balance between clinical knowledge and real world situations. I think I'd find this to be very fullfilling..