Thursday, September 3, 2009

Is This True?

The walgreens system is computerized and will not let you sell the product if it is over the daily or monthly limit and the data is readily retrieveable.


That's what someone left as a comment to the last post. If that's true, then I have a bone to pick with the Walgreen's pharmacist down the street from us who told me he had no way to find a specific person's history in their electronic database. If it turns out that it's readily available, then he was being lazy (and that's not even a busy store), and I'll be calling him back soon.

Is it possible that it could differ from state to state? It doesn't make much sense, but I'm completely oblivious to other state's laws.

8 comments:

Anonymous said...

Mike, I'm a pharmacy manager with WAG and YES, you can track PSE sales. However, you can't look up by name, only by license number and it pulls up all stores in the chain, not just yours. The RPh could have been a floater, a dumbass, lazy, or all of the above.

Anonymous said...

you mean the PSE logs? it's fairly well buried in a submenu, but yeah. Been awhile, but I think you can look by date, license number, or drug name.

The Cynical Intern said...

It is possible to retrieve the information, as I've seen it before. It's quite possible that he didn't know how, as it's kind of hidden in the computer system, and the system is horrendously slow - as in fifteen minutes to look up (at least, it was the one time we attempted to look it up)

Anonymous said...

I don't think it pulls up every store (nearly 7000 stores worth of data seems crazy) in the chain and is no more buried than any other link we use. We just don't use it much. That was my post and I will double check tomorrow when I go back to work. Like I said we don't use it much.

Anonymous said...

I work at a walgreens and we do this all the time, HOWEVER...only the pharmacy manager has access to it for some god forsaken reason. Or they can give authority to other pharmacists to do, But not everyone has access to it. And yes it is a hard screen to actually look up but it is there.

Anonymous said...

To clarify, yes, it does track purchases at all WAG stores. I'm a pharmacy manager and I do this all the time and deal with my narcotics detectives on a regular basis.

Anonymous said...

Wal-Mart is the same way, will stop a person from going over the daily or monthly limit. However, it is not interconnected to all stores. It only keeps track of an individual in that store, but like other systems if the person has more than one profile it still doesn't matter much. But unlike the Wag, anyone can look up any person's PSE purchase record.

Anonymous said...

Kmart is dirt poor (surprise!) and couldn't afford a good tracking system and the current pharmacy system couldn't be modified to track either. Result: we just don't sell ANY PSE. Nice in that we don't have that headache, bad in that we have to say "no we don't stock it, but there is a walgreens up the street" all day, every day.