Another lovely day of dealing with the public. Here's a recap:
Barely two minutes after raising the gate at the start of the day, I got a phone call from a woman looking to refill a monthly prescription less than 5 days from the last time we filled it for her. I asked if she had some left at home and if she had ever picked up the previous fill. She said she never picked it up, and she was completely out. I checked our signature records and found, not suprisingly, that she was the one that signed for it less than 5 days ago. I relayed this information to her and asked her to please check again. She put down the receiver for about a minute and then returned saying that she had found it in her medicine cabinet. For one, I don't understand how someone could forget they picked up a prescription. What's more unsettling is that she argued with me for 5 minutes that she didn't have it without even checking her medicine cabinet. Wouldn't that be the first place you look? Those are five minutes of my life I can never get back.
About a minute after I hung up the phone with that lady, I get a call from an 85-year woman looking to refill her prescription. I asked if she had her prescription number. She said yes. The next thing I heard was "BEEP BEEP BEEP BEEP BEEP BEEP BEEP." Yes, she was dialing the prescription number into the phone as if I could decipher the touchtone sounds. I couldn't help but laugh. While she was dialing away, I did my best to suppress my laughter and literally started yelling into the phone, "NO, SPEAK THE NUMBER TO ME!" A hot girl who was at the counter picking up a prescription started laughing at me before rolling her eyes and walking away. Alas, the elderly woman could not hear my desperate pleas, and it took about 2 minutes before I could get her attention. I honestly think she thought she was speaking to a machine the entire time.
A little later in the day, a woman came to the counter to pick up a prescription. There was nothing unusual about her, so I barely noticed her at first. I just kept on entering in prescriptions about 15 feet away from her. Suddenly, a strange odor started to permeate my nostrils.... MOTH BALLS!!! This woman reeked so powerfully of moth balls that I could literally taste it in the air while standing all the way across the pharmacy from her. And the smell just wouldn't go away even after she left. I had to grab some Oust and deodorize the entire place.
Then there was the guy who was picking up a prescription for a 10 day course of Amoxicillin. He wanted to know if this medication was included in our special 3-month pricing for certain generic medications. I tried to explain to him that he's only going to be taking it for 10 days and that there was no need for any special pricing on it. He just stared blankly.
I suppose it wasn't all bad though. A middle aged, not terribly attractive woman who, judging by her profile, I'm pretty sure is a Vicodin junkie, told me she thinks she's in love with me because of my friendly, patient, and polite service. If you remember, the hot girl who was at the counter earlier in the day didn't think so highly of me. Story of my life...
It was a day that required alcohol... but I didn't even have any in my apartment. I ended the night sober and alone. Again, story of my life...