When I stepped out the door of the pharmacy today, my vacation began. I don't have to report back there until Tuesday the 23rd.
Of course, today had to be a crazy/busy/frustrating day. I knew there was no way I was going to get off easy. We worked short staff for most of the day. We're really pressing for good help in our pharmacy. Too many of our employees are students or have other jobs that prevent them from working a lot of hours. The ones who are able to work a lot don't know shit about the job.
There's this one women I work with who is as dumb as a brick. She's almost 70 years old and works whatever hours she can get in our store. She used to work as a front end cashier, but someone had the bright idea of putting her back in the pharmacy.
Don't get me wrong... she's a very nice lady. She's just stupid. She never owned a computer, and is entirely incapable of learning how to use one. Therefore, she needs help doing the simplest things. What irritates me the most is that she cannot even do a task as simple as pulling a script out of the bin and ringing a customer out without asking for a pharmacist's help half the time.
Here's how her average customer interaction goes:
customer: I'm here to pick up a prescription for John Smith.
dumb lady: Michael (she always calls me that, and it irritates the shit out of me)... Do you have anything back there for John Smith. There's nothing in the bin.
Me: Did you check the computer???
dumb lady: (runs to computer, looks up profile) It says it was filled yesterday.
Me: What's the medication?
dumb lady: Lipitor.
Me: That's done. It should be there.
dumb lady: I looked. It's not. I'll check again. (looks through bin again and comes up empty)
Me: (I stop doing whatever I was doing, go to the bin and pull it out in 2 seconds).
dumb lady: (exasperated) Michael!!! Where was that???
Me: In the "S" bin, exactly where it should be.
dumb lady: Ohhh... I was looking in the wrong bin the whole time. hahahahaha
This freaking exchange or some variation of it happens all goddamn day long. She can't help it. She's just a moron.... and I know that it sounds like (and is) an insult, but it's the truth. I don't hate her for it. I don't think her a bad person. I don't yell at her or make her feel bad. She's just not very bright. Again... she's extremely nice. She's just stupid.
She's one of those people that made it through her whole life because she was cute. You can tell that when she was young, she was really good looking. She probably had guys lined up that would do anything she asked. She's very personable and pleasant. Her good looks and pleasant personality got her wherever she wanted to go in life despite her being so stupid.
She makes my day frustratingly difficult though. The worst part of it is that I'm her favorite. She asks me before she asks anyone else, so I'm the one that has to deal with this shit all the time. She's so inefficient that it almost feels like her presence subtracts an employee instead of adds one. Therefore, on a day where we were already short staffed, she makes it seem like we're down another person because I have to do her job for her and always pay attention to what she's doing in case she screws up.
Whatever though... I'm on vacation!!!! No pharmacy frustration for nearly 2 weeks.
Wednesday, October 10, 2007
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2 comments:
Hey happy holidays! I'm on holidays now too, but it's not actually a time to have fun, because it's a study break to prepare for my finals.
Have fun & enjoy yourself!
Hi,
Just found your blog and enjoying reading it.
Every pharmacy has at least one stupid assistant. Somtimes they are stupid and hot which just about cancels out. Mostly though they are just stupid, which is annoying!
We file our prescriptions alphabetically by last name. I had an assistant who filed everything under M. M because it was the first letter of Mr, Miss and Mrs. Hmm, that is stupid. She retired though, yippee
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