tag:blogger.com,1999:blog-5817205780911729159.post3183177775170717725..comments2023-06-25T06:35:00.953-04:00Comments on Retail Pharmacy, Life, and General Lunacy: Reason Number 152,710 Why I Hate Anthem Blue CrossPharmacy Mikehttp://www.blogger.com/profile/06988761844897996541noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5817205780911729159.post-86603905172997230622009-01-08T02:47:00.000-05:002009-01-08T02:47:00.000-05:00Glad I happend on this sight tonight. I have neve...Glad I happend on this sight tonight. I have never blogged in my life, but I guess tonight was the night I needed to find another RPh who understands the madness of what we do. Thanks for putting a smile on my face after putting in 14.5hrs today, 8+filling Rxs and another 5+being taking inventory. <BR/><BR/>All the prior-auths, claim rejections, customer has no idea what a deductible is and why they are paying more!!!!, techs who can't explain a simple thing as copays and deductibles. And what do they have to come to me for EVERYTHING. As the pharmacist in charge, I have to fix cash register problems, computer gliches, counselling for staff who do not know why the pharmacist can wear black pants and they have to wear Khaki....maybe I need a vacation?<BR/><BR/>Anyway thanks.PharmerGirlhttps://www.blogger.com/profile/10058811188614970070noreply@blogger.comtag:blogger.com,1999:blog-5817205780911729159.post-86894723526070232292009-01-04T00:37:00.000-05:002009-01-04T00:37:00.000-05:00When I called Anthem on the 2nd regarding their co...When I called Anthem on the 2nd regarding their completely fucked up timing, they had the nerve to tell me it would be fixed in "a couple of days." <BR/><BR/>I told the customer that and they laughed in my face and told me I was a liar. I called back, put that shit on speakerphone, and had the customer listen to the conversation. <BR/><BR/>Customer is seriously considering changing their insurance company now. They asked for a recommendation...I told them they were all about the same from my experience. <BR/><BR/>All pretty much FUBAR. <BR/><BR/>Happy Pharming.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5817205780911729159.post-20733483930732663492009-01-03T16:06:00.000-05:002009-01-03T16:06:00.000-05:00Haha, Caremark sure did have problems in our part ...Haha, Caremark sure did have problems in our part of the country yesterday. We'd call, and an AUTOMATED MESSAGE would come up saying something to the effect of "We know there's a problem, we're working on it, leave us alone!" then *click* as it disconnected the call. <BR/><BR/>Strangely enough, customers don't like that story. They truly thought we were lying and were just lazy.Codyhttps://www.blogger.com/profile/08150380081815941253noreply@blogger.com