tag:blogger.com,1999:blog-5817205780911729159.post15488900097374215..comments2023-06-25T06:35:00.953-04:00Comments on Retail Pharmacy, Life, and General Lunacy: Nothing a little exercise won't help...Pharmacy Mikehttp://www.blogger.com/profile/06988761844897996541noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5817205780911729159.post-79221788122766203542007-08-19T23:51:00.000-04:002007-08-19T23:51:00.000-04:00check your counts of everything then trust the sys...check your counts of everything then trust the system. It is going to take some time but for the most part once you get your counts right the system works. But remember, the computer does not know that you filled a one time script for Betaseron. It just thinks it needs to reorder since you sold one. That is where you must override the system. Also have some plan in place to maintain the counts.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5817205780911729159.post-50089368146609825822007-08-17T09:45:00.000-04:002007-08-17T09:45:00.000-04:00Computer systems are terrible when they don't work...Computer systems are terrible when they don't work well. This reminds me of the time I did my training at this hospital pharmacy.<BR/><BR/>So coincidently, the first day of my training was the first day they started using a new computer system! There were lots of problems, and according to the staff, the old system was better.<BR/><BR/>Anyway, there was once where the computer system went haywire and the computers froze! Patients were waiting impatiently (they knew about the problems with the system) and so, explaining to them was no use. Then, this man came up to the counter to ask why his prescription was taking so long to fill. The dispensary aide (we call them that over here), pretended to be busy with the computer and told him to wait. She even pretend to key in orders into the computer! Hahaha. We were laughing at the back because the computer wasn't even functioning! We had no choice because telling the patients about the system would seem like an excuse for their long wait. Besides, the IT people had not yet arrive.<BR/><BR/>In the end, they had to do it manually, and for that whole week, staff had to stay back and work OT, just to get the things key into the system.Anonymousnoreply@blogger.com